We are accredited to send plants to all states of Australia, except WA and the NT. We are accredited to send Hellebores to Tasmania. We do not accept orders for plants from outside of Australia.
We use the Australia Post eParcel service to send plants. This service allows the delivery of all orders to be fully tracked. You will be advised by email when plants have been despatched and you will be able to track the progress of your delivery. Orders are usually posted on Mondays. Please let us know preferred delivery dates if you will be away.
We usually dispatch orders within a week or two of receiving them. When are busy with lots of orders early in the season it may take a little longer. If you have not received your plants within 3 weeks of ordering feel free to contact us to check on progress.
Please note that there is now an option to pick up your order of plants from the Nursery. This can be selected as an option when are placing your order in the shop. However you will need to phone or email to make an appointment for the pickup.
We take considerable care in preparing and packing plants for despatch. If there are any problems with the condition of plants when they are received please advise us within 24 hours of receiving the plants. We will replace any plants, at our expense, damaged during delivery. Happily we find this is a very rare occurrence.