The Hellebore Specialists

General information

We will be accepting and processing orders on our online shop from late March until the end of October, unless sold out earlier.  Varieties we have sold out of will be listed as ‘sold out’ therefore we do not substitute any varieties for orders placed via this online shop.

All prices listed on this website are in Australian dollars and include GST.

An informative 2 page Hellebore Growing Guide will be provided with all orders.

Hellebores are temperate climate plants and are not suited to parts of Australia with tropical or semi-tropical climates.  We do not recommend Hellebores for coastal areas north of Newcastle in NSW.  However they will grow happily in inland regions up to and including Toowoomba in Queensland.  See our ‘Growing Hellebores’ page on the website for more information.

 

Postage charges and information

We are accredited to send plants to all states of Australia, except WA and the NT.  We are accredited to send Hellebores to Tasmania.  We do not accept orders for plants from outside of Australia.

Postage and packing charges:

  • For orders being sent to addresses in Victoria (regardless of number of plants): $10.50 per order
  • NSW, SA, ACT, TAS, QLD orders up to 24 plants: $14.50 per order
  • NSW, SA, ACT, TAS, QLD orders over 24 plants: $18.50 per order
  • We no longer levy an extra quarantine charge for Tasmanian orders

We use the Australia Post eParcel service to send plants.  This service allows the delivery of all orders to be fully tracked.  You will be advised by email when plants have been despatched and you will be able to track the progress of your delivery. Orders are usually posted on Mondays.  Please let us know preferred delivery dates if you will be away.

We take considerable care in preparing and packing plants for despatch.  If there are any problems with the condition of plants when they are received please advise us ASAP.  We will replace any plants damaged during delivery.  Happily we find this is a very rare occurrence.

We usually dispatch orders within a week or two of receiving them.  When are busy with lots of orders early in the season it may take a little longer.   If you have not received your plants within 3 weeks of ordering feel free to contact us to check on progress.

Please note that there is now an option to pick up your order of plants from the Nursery.  This can be selected as an option when are placing your order in the shop.  However you will need to phone or email to make an appointment for the pickup.

 

Refund and returns policy

We are proud of the quality of our plants and we would therefore like to provide you with a guarantee. If any plant purchased from this website does not meet your expectations either when you receive your order or when they flower we will be happy to provide a replacement plant, different plant or your money back. Just let us know.

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